Frequently Asked Questions
What is a wooden form of Japanese confectionery?
It is one of the tools of the confectionery culture that developed in Japan after the 15th century.
Can you make products from materials other than wood?
Since we have the data, we can produce plastic, aluminum, etc., but first we use wood to bring out the best of the traditional Japanese technology of the original wooden form.
Are the products you sell the same type of wood as the original wood pattern?
The original wooden pattern is made of wild cherry trees, but due to the low distribution volume and stable supply, we use birch cherry trees from North America.
We also use Japanese and Chinese birch.
Do the dimensions differ from the original wood pattern?
Depending on the size of the lumber being distributed, we determine the dimensions that can be cut and make them as lean as possible.
Are surfaces oiled?
Vegetable oil of amani-oil is applied to the surface.
This is to prevent cracks and deformation as much as possible, assuming that the product will dry out in the winter or change over time.
However, we do not guarantee that this will always be sufficient.
In our company, we use the following products:
https://lohasoil.jp/
Are there any conditions under which the goods may be stored?
Store indoors in a typical indoor environment, away from direct sunlight.
Avoid high temperatures, high/low humidity, and dryness as much as possible.
If you are concerned about the surface condition after a few years, you may apply a commercial vegetable-based wood treatment.
IS THERE ANY PROBLEM WITH USING THE PURCHASED PRODUCTS TO A 3D PRINTER OR NFT?
There is no problem for personal use.
However, we do not permit the use of these images for commercial purposes from the standpoint of copyrights and other rights.
I have placed an order, can I cancel it?
Cancellations are not accepted due to made-to-order production.
Please check before purchasing to ensure that you have selected the correct product.
What if I want to purchase from overseas?
We are linked with BuyConnect, so you can purchase from there.
(Please refer to the information on the TOP page)
Is there a discount for bulk purchases?
A SINGLE ORDER OF 5 ITEMS WILL BE DISCOUNTED BY 15%, AND A SINGLE ORDER OF 3 ITEMS WILL BE DISCOUNTED BY 10%. PLEASE NOTE, HOWEVER, THAT THE DELIVERY MAY BE DIVIDED INTO SEVERAL PIECES DUE TO THE PRODUCTION DEADLINE.